Question 1

How quickly can we get started with Warranty Base?

Accepted Answer

Most companies are live within 2-4 weeks. We handle data migration, configuration, and provide hands-on training for your team.

Question 2

Can we import our existing warranty contracts?

Accepted Answer

Yes. We support imports from CSV, Excel, or direct database migration. We manage the entire process — no data left behind.

Question 3

How is our warranty data protected?

Accepted Answer

Bank-level encryption, isolated tenant databases, and secure US data centers with 99.9% uptime. Each client's data is completely separate.

Question 4

What integrations are available?

Accepted Answer

Stripe, Authorize.net, ClickSend SMS, SMTP email, and a REST API with webhook support for custom integrations.

Question 5

Does Warranty Base support multiple brands?

Accepted Answer

Yes. Our multi-tenant architecture lets you run multiple warranty companies from one admin panel, each with their own branding, portal, and configuration.

Question 6

Is there a long-term contract required?

Accepted Answer

No. Month-to-month available. Most clients choose annual for better pricing, but there's no lock-in and no penalties.

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