Intelligent Warranty Operations

Your Entire Operation.
One Modern Platform.

Contracts, claims, servicer dispatch, billing, renewals, and end-user portals for customers, agents, and servicers — built on a modern stack, customizable to your workflows, and designed for the way warranty companies actually work.

warrantybase.io/dashboard
Warranty Base Dashboard — Contract & Claims Management
Why Switch

Legacy Systems vs. Warranty Base

Capability
Legacy / Manual
Warranty Base
Claim Routing
Manual assignment via email or phone
Manual or rules-based auto-dispatch by ZIP, trade, and availability
Billing
Separate invoicing software or spreadsheets
Integrated recurring billing with Stripe & Authorize.net
Customer Access
Call the office for any status update
Self-service portal with real-time claim tracking
Reporting
Manual exports and pivot tables
Customizable dashboards with real-time data and drill-down by plan, agent, and servicer
Configuration
File a ticket and wait for vendor changes
Admin-configurable plans, workflows, and templates
Multi-Brand
Separate installs per brand
Multi-tenant architecture from a single admin panel

Implementation Timeline

We do the configuration work. Your team stays focused on operations.

1

Workflow Mapping

We document your current processes, coverage plans, and integration requirements.

2

Data Migration

Your contracts, customers, and history imported and validated before go-live.

3

Configuration

Coverage plans, billing schedules, portal branding, and notification templates configured.

4

Training & Launch

Hands-on sessions with your team. Parallel run period, then full cutover.

Frequently Asked Questions

We start with a workflow mapping session to understand how your team operates. Then we configure the platform to match your processes — coverage plans, claim routing rules, notification triggers, billing schedules — and migrate your data. Most companies are processing claims within a few weeks.

We accept contract data in any structured format. Our team handles the import, validates record integrity, and reconciles coverage mappings. You approve the final data before go-live.

Each client operates on a dedicated PostgreSQL database. There is no shared data layer between tenants. Encryption at rest and in transit. Credentials are scoped per-tenant.

Stripe and Authorize.net are natively integrated — credit card and ACH. Both support recurring billing, automatic retry on failed charges, and webhook-driven status sync.

Yes. The multi-tenant architecture supports independent branding, portal domains, coverage configurations, and user pools per brand — all managed from a single admin interface.

Highly. Coverage plans, claim workflows, approval thresholds, billing schedules, notification templates, portal branding, and user permissions are all configurable per tenant — without writing code or filing a support ticket.

See the Platform

Live walkthrough of the actual system. No slides.